Reward advisory

Operating Model Design

Define how work, accountability, governance and capabilities should come together.

An operating model turns strategy into the practical design of an organisation: what work is done, where it sits, how decisions are made and how teams interact.

Reward Associates supports operating model design with an integrated view of organisation structure, roles, governance, workforce and reward.

Our support

  • Target operating model design
  • Capability and activity mapping
  • Organisation structure
  • Accountabilities and decision rights
  • Governance forums
  • Role design
  • Interfaces and ways of working
  • Location and sourcing considerations
  • Workforce implications
  • Implementation planning

From strategy to operation

  • Strategic priorities and customer needs
  • Core capabilities and activities
  • Central, local and shared responsibilities
  • Decision rights and governance
  • Organisation layers and spans
  • Critical roles and skills
  • Technology, process and data dependencies
  • Transition and implementation risk

Our approach

Understand

Clarify business strategy, workforce priorities, current arrangements and the case for change.

Analyse

Review evidence, data, market practice, employee outcomes, cost and risk.

Design

Develop practical options and test their impact with key stakeholders.

Implement

Translate the agreed approach into clear frameworks, governance, communication and action.

Typical outcomes

  • A clearer connection between strategy and organisation
  • Defined accountabilities and decision rights
  • More effective interfaces between teams
  • An organisation structure aligned to required capabilities
  • A practical roadmap for transition

Discuss your operating model

Reward Associates can provide independent, senior-led support from initial diagnosis through design and implementation.

Contact Reward Associates