Specialist advisory
Target Operating Model
Translate strategy into a coherent blueprint for capabilities, work, organisation and governance.
A target operating model describes how an organisation intends to deliver value in the future.
We help define the integrated choices across capabilities, processes, structure, roles, governance, location, sourcing, technology and workforce.
How we can help
- Design principles
- Capability model
- Value streams and activities
- Organisation structure
- Governance and decision rights
- Role and workforce implications
- Location and sourcing
- Technology and data dependencies
- Transition states
- Implementation roadmap
Questions this work should answer
- What value must the model deliver?
- Which capabilities are differentiating?
- Where should work sit?
- How will teams and partners interact?
- What organisation and workforce changes follow?
- What sequence is achievable?
Visual process
From issue to implementation
01
Frame
Clarify the business question, stakeholders, scope, evidence and success criteria.
02
Diagnose
Review current arrangements, data, employee outcomes, market context, cost and risk.
03
Design
Develop practical options, model implications and test the preferred direction.
04
Embed
Translate decisions into governance, documentation, communication and sustainable operation.
Typical outcomes
- A coherent future-state blueprint
- Aligned organisation and governance choices
- Defined workforce implications
- Clear transition states
- A practical implementation roadmap
A balanced decision framework
Business
Alignment with strategy, operating priorities, capability and affordability.
People
Fairness, clarity, employee value, behaviour and the manager experience.
Delivery
Data, systems, governance, communication and practical implementation.
Related expertise
Discuss target operating model
Reward Associates can provide independent, senior-led support from initial diagnosis through design and implementation.